The staff in the bar and restaurant were very pleasant, especially Sherri (restaurant) and Tracie (lounge). I was very disappointed that one ever came to dust and we were there for 4 days. We had to wait for staff to bring us towels daily. I wasn't not told that our rooms would not be cleaned daily because of Covid, yet no one wore masks. I was asked if we wanted it dusted but we were so tired that I asked if they could just do it tomorrow when they cleaned the room. I went down stairs and show the attached photo. When we got to the room, I went to get ice and saw so much dust on the shelf above the fridge, I could write in it. The room we got had an obstructed view of the lake even though I booked in April.

We had a king room but was offered a double with a better view. We went to Rocky Gap for my birthday in June. We both said we would love to go back again someday, maybe in warmer weather though.… The beds were not our favorite, but we slept ok, it was hard to get warm in the temps near freezing outside. After i saw him at the bar and had the waiter buy him a drink on us, he turned around and paid for our dinner! the view from our room was amazing with all the changing leaves around the beautiful lake. We struck up a conversation with a fellow watching football in the lounge and made quick friends. The Lakeside Grill food was delicious and service was good, people throughout, visitors and staff, were friendly. The front desk gentlemen, Nate and Ryan were also very helpful and courteous. I love to see employees keeping busy and not just standing around. One energetic young little redhead at the front door was always into something.holding the door for people in and out, sweeping anything and anywhere to be sure the place was spic and span.and always replacing chairs at tables after people left. I found the facility was very well cared for by an earnest staff who always seemed busy trying to help patrons. The casino is verrry noisy, but i guess it helps people drown out their sorrows and give everyone the feeling that they are having fun.and not sitting home alone. She was rewarded with some nice winnings and fun playing many different casino games. After some research, my wife was able to find this place for an overnight that offered on-site spa treatments and some entertainment that we self selected- slots or roulette!. Both of us were vaccinated over a year ago and we always wear mask when in public. We were feeling the need to get out after almost 2 years of covid 'hiding'.

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